The Edwardian Manchester

Terms & Conditions

Bookings are not confirmed until a confirmation email is received by the spa

Booking times may be amended by the spa before confirmation, please check these times on your 'Spa & Gym' booking confirmation email.

A 48 hour amendment/cancellation policy applies.

Any cancelations less than 48-hours will result in loss of appointment and payment. This is Non-Refundable.

Refunds are only available with 5-days notice, anything less than this up unto the cancelation period, will be added to account to be used within a year of cancelation date.

Please arrive 30-minutes prior to your appointment time, failure to do so may result in a shortened or loss of treatment time.

Treatments less than 60-Minutes do not include use of the facilities.

An additional pass can be purchased - Subject to availability - at the cost £20pp for 1-hour use. - this must be pre-booked.

Treatments 60/90 Minutes includes 1 hour use of the wet facilities this can be either before or after the treatment and must be pre-booked.

Wet facilities include: 12-metre pool, Jacuzzi, Sauna, Steam Room and Experience Shower.

Minimum age for treatment's is 16 years. - Must be accompanied by an adult over the age 18 at all times.

Please let us know of any medical conditions prior to your visit.

All dates are subject to availability.

Spa Journey: On arrival;
(Please arrive a minimum of 30-minutes prior to your treatment time)

  • We will ask you to fill in a consultation form
  • Treatment options and time will be confirmed
  • Robe, towel, slippers will be given to each guest
  • We will show you how to get around the spa, how to use the lockers and any other information you may need for the day.


  • You will be taken to the relaxation area where our ESPA trained therapists will collect you from,
  • Therapists will then take you through to our exquisite private treatment rooms to carry out your chosen treatment.
  • Afterwards you will be taken back through to the relaxation area where you can enjoy a fresh glass of ice cold water, or a steaming cup of herbal tea.

Please note that The Edwardian Manchester reserves the right to refuse entry to The Spa & Gym if you do not comply by the company policies. We will not be held liable for any injury that may occur to any person, by failure to follow any of our safety procedures.